Support— Overview
We understand that navigating skincare can sometimes be complex and you might have questions or need assistance. Our support team is here to help you with any issues or queries you may have. Here’s how you can get support:
Online Help Center
Our comprehensive online help center offers a wealth of information, including guides, FAQs, and troubleshooting tips. It’s a great starting point for immediate answers to common questions.
Live Chat Support
For real-time assistance, use our live chat feature available on the website and app. Our customer service representatives are available to guide you through any concerns, from technical issues to product inquiries.
Email Support
You can also reach out to us via email. Whether it’s feedback, a detailed inquiry, or a specific concern, our team will provide a comprehensive and timely response.
Phone Support
For those who prefer speaking directly with a support representative, we offer phone support during business hours. Our knowledgeable staff can help with any aspect of our service, from account issues to product advice.
Community Forums
Join our online community forums to connect with other users. Share experiences, ask questions, and get advice from a community of skincare enthusiasts.
Remember, our support team is dedicated to ensuring you have a smooth and enjoyable experience with our service. Don’t hesitate to reach out with any questions or concerns you may have.